Management

Questions & Answers

24 Articles

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Co-owners with loss of autonomy: what to do?

We are living in a worrying situation. New co-owners have just moved in and are both very old, the woman severely disabled (in a wheelchair without autonomy) and her husband spends long periods in the hospital. The ambulance comes regularly because the woman falls and sometimes spends whole nights or days immobilized on the ground before being able to call for help. We fear that this situation will worsen and that the lady, for example…...

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Can a condo manager be mandated to be represented at a meeting of co-owners?

Our condo manager offers rental management services to investor co-owners who own apartments in our building. These owners give proxies to our manager to vote on their behalf at meetings of co-owners, while he acts as presiding officer.  We believe this is a conflict of interest. How do I fix it? Investor co-owners can give proxies to whomever they want. Therefore, their rights cannot be restricted.  Question: Is the solution found in the drafting of…...

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Replacing a water heater: can we force a co-owner to comply?

We are a small co-ownership of twelve units. It is recognized that periodic maintenance and replacement of water heaters in apartments is a requirement of insurers. But we have a co-owner who makes the strong head and refuses to change his own (who is more than ten years old), on the pretext that his unit is located in a semi-basement. According to him, the risk of damage in case of water damage is minimal. I…...

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At what temperature should the private and common portions be heated?

I am co-owner of an apartment that is located on the ground floor in a fairly old building. The service crawl space below my apartment is not heated. This common portion of the building is currently 9 degrees in the middle of it and our floor is frozen (10.6°C on the floor in our daughter's room and in the bathroom). We are therefore forced to heat really hard and constantly because the temperature ensuring a comfort…...

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Contact info from a new co-owner, how to get them?

Questions: How can I get the contact information of a new co-owner who has never moved into the condo since the purchase? We have no information available about him (no phone number, no email address). How do I trace it?...

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Can a manager with a criminal record be hired?

Our Board of Directors considers entrusting part of the administrative management of the syndicate to an external manager. In order to reduce the risk of fraud, a criminal history certificate is included in our selection criteria. Also, proof of liability insurance from the manager is verified so that it is sufficient in the event of errors or omissions on his part. Another selection criterion is a manager who is a member of the Ordre des administrateurs…...

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Presence of a wasp nest in common areas

  For several years, one or more wasp nests have been housed in the façade of our building. Two co-owners use cheap products to eliminate them, with no conclusive long-term results. I want to hire a professional exterminator to eradicate the problem. Question:  Who is responsible for removing wasp nests if only one co-owner is inconvenienced?  ...

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Can we ask to show a tenant’s identification documents?

We are concerned about the comings and goings of strangers in our building. This concern is all the more justified by the fact that some of our co-owners rent without right, for short periods, to travelers (Airbnb-type rental). Question: Can the Board of Directors ask to see a tenant's id in order to certify that he is who he claims to be? ...

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Can part of the money accumulated in the contingency fund be used to set up a self-insurance fund?

At our last annual co-owner's meeting, the board of directors informed us that it was going to take $10,000 from our contingency fund to set up a self-insurance fund. To justify their decision, the directors said that this will allow to avoid putting up a special assessment. Several co-owners seemed to agree. Question: Can the board unilaterally decide to use part of the sums accumulated in the contingency fund to set up a self-insurance fund without…...

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Who has to pay to replace the thermos of a window?

Question: Our declaration of co-ownership states that exterior windows, incorporated into the walls, are common portions for restricted use. However, the windows of my apartment are heavily foggy, a multitude of water droplets accumulate during the night and hinder the view. A glazier told me that the cause of this problem is a failure in the sealing of the thermos glass itself. The directors claim that the costs of replacing the thermos are borne by…...

Management