Management

Questions & Answers

22 Articles

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Who has to pay to replace the thermos of a window?

Question: Our declaration of co-ownership states that exterior windows, incorporated into the walls, are common portions for restricted use. However, the windows of my apartment are heavily foggy, a multitude of water droplets accumulate during the night and hinder the view. A glazier told me that the cause of this problem is a failure in the sealing of the thermos glass itself. The directors claim that the costs of replacing the thermos are borne by…...

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Contact info from a new co-owner, how to get them?

Questions: How can I get the contact information of a new co-owner who has never moved into the condo since the purchase? We have no information available about him (no phone number, no email address). How do I trace it?...

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At what temperature should the private and common portions be heated?

I am co-owner of an apartment that is located on the ground floor in a fairly old building. The service crawl space below my apartment is not heated. This common portion of the building is currently 9 degrees in the middle of it and our floor is frozen (10.6°C on the floor in our daughter's room and in the bathroom). We are therefore forced to heat really hard and constantly because the temperature ensuring a comfort…...

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Replacing a water heater: can we force a co-owner to comply?

We are a small co-ownership of twelve units. It is recognized that periodic maintenance and replacement of water heaters in apartments is a requirement of insurers. But we have a co-owner who makes the strong head and refuses to change his own (who is more than ten years old), on the pretext that his unit is located in a semi-basement. According to him, the risk of damage in case of water damage is minimal. I…...

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Can a condo manager be mandated to be represented at a meeting of co-owners?

Our condo manager offers rental management services to investor co-owners who own apartments in our building. These owners give proxies to our manager to vote on their behalf at meetings of co-owners, while he acts as presiding officer.  We believe this is a conflict of interest. How do I fix it? Investor co-owners can give proxies to whomever they want. Therefore, their rights cannot be restricted.  Question: Is the solution found in the drafting of…...

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Co-owners with loss of autonomy: what to do?

We are living in a worrying situation. New co-owners have just moved in and are both very old, the woman severely disabled (in a wheelchair without autonomy) and her husband spends long periods in the hospital. The ambulance comes regularly because the woman falls and sometimes spends whole nights or days immobilized on the ground before being able to call for help. We fear that this situation will worsen and that the lady, for example…...

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Should uninterrupted access to the elevator be guaranteed for people with reduced mobility?

In our building, we have only one elevator that may occasionally be out of service due to blackouts or power outages. We do not have a generator. Our co-ownership has 40 units, two of which are occupied by residents with reduced mobility. The purchase and installation of a generator would cost a minimum of $200,000. This proposal was presented at the last annual meeting, but the majority of co-owners do not want to pay for it.…...

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Can a co-ownership owner-landlord access our pool?

As a member of the board of directors of our co-ownership, I am concerned about the access rights to common portions for co-ownership owners who choose to rent out their units. One of our owners, who has recently rented out his apartment, wonders if he can continue to use facilities like the pool and gym, which he previously frequented three to five times a week. Question: Does he still have the right to use these services…...

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Garage remote controls: How to clarify responsibilities?

As a member of the board of directors of our syndicate of co-owners, we have recently encountered cases of co-owners losing their garage door remote controls. We would like to remind everyone that, in accordance with the by-laws of the immovable, replacement costs are borne by the co-owner in case of loss. We are considering proposing the signing of a contract between the syndicate and the co-owners to clarify the obligations and responsibilities of each…...

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Storage in indoor parking garages

In our co-ownership, the use of indoor parking spaces is strictly regulated for safety and proper management. Our declaration of co-ownership, in the building regulations section, states that no object other than an automobile may be stored in an indoor parking space without prior written authorization from the board of directors. It is therefore prohibited to store items, except for a bicycle when a bike rack is present at the end of the space. However,…...

Management